Ted Love (hereinafter referred to as “we” or “the Company”) respects and protects the privacy of all users of our services. This Privacy Policy aims to explain to you how we collect, use, store, and protect your personal information when you visit our website, purchase outdoor chairs, or contact us.
⚠️ Company Status Explanation: Due to continued losses, we have decided to liquidate all outdoor chairs at a loss. During the liquidation period, this Privacy Policy remains fully effective, and your personal information will continue to be protected.
I. Information We Collect
To complete orders and provide after-sales service, we may collect the following information:
Name, Email Address, Phone Number
Shipping Address (for shipping only, shipping location: USA)
Payment Information (processed through a secure payment channel; we do not directly store complete card numbers)
Order History and Communication Records with Customer Service
II. Use of Information
We use your information for:
Processing Orders (same-day processing)
Arranging Shipping (Shipping Time: 2 days)
Processing Returns (Return Time: Within 30 days)
Arranging Refunds (Refund Arrival Time: 3 days)
Responding to Your Inquiries and Fulfilling Legal Obligations
III. Sharing and Disclosure of Information
We will not sell, rent, or illegally share your personal information. We may only share it with third parties in the following circumstances:
For delivery by logistics service providers (such as UPS, USPS)
For transaction completion by payment service providers
As required by law or necessary to protect our legitimate rights
IV. Data Security
We take reasonable technical and management measures to protect your personal information from loss, theft, alteration, or disclosure. However, please note that no method of internet transmission or electronic storage can guarantee 100% security.
V. Your Rights
Under applicable law, you have the right to:
Access, correct, or delete your personal information
Withdraw consent (if applicable)
Refuse certain data processing practices
Contact us to exercise the above rights
VI. Children’s Privacy
Our products and services are intended for adults and we do not knowingly collect personal information from children under the age of 13.
VII. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated to you via website announcements or email.
Ted Love’s clearance sale does not mean we forget our responsibilities; your privacy is always our bottom line.
